AI in Customer Service (Inbound Calls)

Every business receives calls—whether it’s customers asking about services, scheduling appointments, or requesting support. But handling every call, especially outside business hours, can be a challenge. Missed calls mean missed opportunities, lost revenue, and frustrated customers.

AI-powered answering services solve this problem by ensuring that every call is answered, every inquiry is handled, and customers always get the help they need—without long wait times or voicemails.

AI Notifications

📞 Answers calls instantly – No more missed opportunities or customers stuck on hold.

ℹ️ Provides information on demand – AI can answer FAQs, give business details, and assist callers.

🔀 Handles call routing & transfers – AI qualifies calls and connects customers to the right department.

⏳ Offers 24/7 availability – Customers can call anytime, even outside office hours.

💼 Reduces workload for human agents – AI manages routine inquiries, freeing up staff for more critical tasks.

How This AI Use Case Works

STILL NOT SURE?

Frequently Asked Questions

How does the AI handle inbound calls?

AI answers calls instantly, provides information, handles FAQs, and transfers calls to a live agent if needed.

Can the AI transfer calls to a human agent?

Yes! If a caller needs human assistance, AI can seamlessly route the call to the right person.

Can the AI handle multiple calls at the same time?

Absolutely! AI can handle unlimited simultaneous calls, ensuring no customer is left waiting.

Does the AI recognize returning customers?

Yes, if integrated with a CRM, AI can identify repeat callers and provide personalized responses.

Can AI schedule appointments or take messages?

Yes, it can book appointments, take messages, and send follow-up emails or SMS.

What happens if the AI cannot answer a question?

If AI cannot provide an answer, it will either transfer the call to a live agent or take a message for follow-up.

Is the AI available 24/7?

Yes! AI can handle calls even outside business hours, ensuring you never miss a call.

Checked out the demo? Now, go beyond watching—talk to our AI yourself!

Contact Name *

Phone *

Email *

Ready to Automate Your Calls? Let’s Get Started!

Fill out this short form, and we’ll help you integrate AI into your business.

First Name *

Company Name *

Phone *

Email *

Use Case

Your 24/7 AI Agent is Ready—Are You?

Let AI handle your calls, book appointments, and assist customers while you focus on growth.

Explore More Use Cases

TESTIMONIALS

What others are saying

"Harliee has been a game-changer for our business! The AI handles calls so naturally that most customers don’t even realize they’re speaking to a bot. Our efficiency has skyrocketed!"

- Emily Johnson, Customer Support Lead

"I was skeptical about using AI for customer interactions, but Harliee proved me wrong. It has helped us scale without increasing costs, and our clients love the quick responses!"

-Daniel Miller, Business Owner

"We used to miss so many potential leads, but Harliee ensures that every call is answered and followed up on. Our sales team now focuses only on high-quality leads. It's an absolute must-have!"

- Jessica Carter, Marketing Manager